Help Center

Help Center

Frequently Asked Questions

My discount code isn't working?!

Where to I write in my discount code?

Is there tracking on my order?

How long does shipping take?

How much does shipping cost?

Do you ship packages internationally?

Why was I charged a custom fee to receive my item?

My acrylic charm is scratched up? Can I get an exchanged?

Where are your packages shipped from?

Do you accept returns/exchanges?

I can't find an answer to my question